Reliability Engineer jobs in Akshay Software Technologies Ltd in Neom – Saudi Arabia

• Responsible for maintaining and scaling production services and servers for complex and high throughput cloud services. Bridge and own the union between development, quality, security, and operations.

• Improve scalability, service reliability, capacity, and performance.

• Write automation code for provisioning and operating infrastructure

• Initiate and contribute to continuous improvement of software delivery processes and practices in a multi-location, multidisciplinary team to empower and accelerate product development.

• Use automation extensively to design, configure, manage, and monitor systems in support of product development teams.

• Participate in disaster recovery planning and execution

• Provide timely assistance and remediation solutions during critical situations and production incidents to help resolve service problems.

• Develop monitoring architecture, implementing monitoring agents, build dashboards, manage escalations and alerts

• Participate in incident management and driving root cause analysis (RCA) and risk management processes

• Help in developing standard operating procedure and runbook for deployment and operational improvements

• Knowledge of standards such as ITIL and Agile a plus

• Exposure of client and Vendor management skills (Advantage)

• Participates in the diagnosis, isolation, and resolution of problems. Identifies and documents the root cause identifies potential issues in the production environment, and recommends potential solutions

• Runs systemic operational improvements

• Communicates effectively, both formally and informally

• Excellent technical skills

• Solid written and verbal communication skills and interpersonal skills

• Ability to collaborate successfully with others in person or remotely

• Excellent time management and multi-tasking abilities

• To demonstrate ability to work in a team environment of professionals and professional technicians

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